Shipping policy

At Iconic Edinburgh, both Robert and Valerie strive to move your orders forward for you quickly. We try to post out the day after receiving payment from you wherever possible. Any delays with us posting out to you and we will get in touch via email and will keep you fully updated on progress with your order. We know that there is nothing worse than waiting for a parcel that is expected but never arrives. 

We have a separate entitled: Customer Shipping Prices. This gives an up-to-date listing of Royal Mail pirces and give you an idea what you might pay for your shipping. 

We now sadly only post to mainland UK addresses. If we send to third party addresses - such as forward shipping companies or addresses with concierge acceptance of parcels when you are absent - then our responsibility for any parcel ends when it is delivered to any representative at these places.

We try to give you the best shipping rates we can. Where you have paid significantly too much on shipping fees - ie for combined item shipments - we will be delighted to refund excesses to your account. Do not worry about that - we notice your postage overpayments when processing your order and set up a refund of overpayments.