CUSTOMER REVIEWS

Welcome to our ICONIC EDINBURGH REVIEWS PAGE  

 

 

We appreciate your time in submitting a review. 

Thank you very much for sharing your experiences of shopping with us.  

 

Based on 476 reviews
98%
(466)
1%
(7)
1%
(3)
0%
(0)
0%
(0)
Royal Mile Nostalgia

The Plaisir du Chocolat canister fills me with joy. It reminds me of lovely times with friends in that beautiful cafe. Happy with all aspects of the transaction. I am also a big fan of Iconic Edinburgh's wonderfully curated collection.

Archie McCall Bowl

Great items, accurate description, very well packed, fast delivery, informative and friendly email. A1 service ++++++++

Dish/Bowl

Really nice item, perfect condition

Vintage 1970s NORTH SEA Oil - SOHIO Oil Alaska Perspex Paperweight

In immaculate condition as described. Very quick dispatch and follow up.

Vintage 1970s Art Pottery Stoneware Table Lamp with White Drum Shade?

Absolutely stunning retro piece in perfect condition and thoughtfully included a new shade Arrived quickly and very securely wrapped. Delightful shop.

Happy with my purchase

The powder compact I purchased from you is lovely. If you have a shop I would love to come to Edinbourgh to see it. For now I will have to make do with online purchases.

Big Boss Mc Bunny

It has been a pleasure to purchase a very large pottery rabbit (which I am delighted with) from Valerie and her husband, who are dedicated to customer care and satisfaction, which is a rare thing these days. They are very honest and friendly and will do their very best to ensure your items are well packaged and posted safely without delay. I cannot recommend their services enough and I will be checking their treasures for more fantastic pieces. 🌟🌟🌟🌟🌟

Radley overnight bag

I wanted to write this review to thank you so very much for the prompt delivery of the Radley bag. It was so easy to purchase the bag on your website. Having never heard of you before, I was a little skeptic; however, I’m very pleased I had no need to be 😊 I would happily recommend you to family and friends. Thank you very much once again!
Kind regards
Kerry.

Lamp

Really happy with the lamp, it came in perfect condition as advertised, well packed and without a hitch. I would happily recommend this outlet.

VERY LARGE Staffordshire Figurine in the Form of a Spill Vase. Three Sheep at a Well with a Bough...

An absolutely lovely figurine. Excellent quality and a great service from Iconic Edinburgh.

Fantastic!

The items are gorgeous; in perfect condition. I had such lovely correspondence too. All tiptop! :)

Delighted!

Gorgeous 70’s lamp!

Good Customer Service

Great communication from Iconic Edinburgh and customer service was fantastic. However, the price I paid for the piece I received left me unsatisfied with my purchase. The piece showed much wear and I was expecting a piece without a heavily used appearance. I purchased a similar 1960's piece from a different business and the piece was immaculate.

Gosh! what a terrible review for a £22 plate sent to the States. I posted about 10 image with close ups of the plate on the website. I certainly mentioned in my description that it was a rare vintage plate. I also pointed out a couple of times that it had some condition issues and it was priced accordingly. Perhaps the buyer did not take any time to read this? We also refunded money on postage to the buyer. Ohhh! this was pretty unfair- it was a nice plate and it was sent as fully described. I pride myself on descriptions and value for money on my items. This was mean review from the buyer! he knew what he was buying. Sorry folks if you find my repsonse here negative - but the buyer got exactly what he paid for and as described fully by me. I work so hard on this website and I really didnt need this. Look at the images and description I posted - the buyer here is just so mean - I have cried - I really have - tears down my face. Thank you Roberto - perhaps read the description the next time - you were so mean to me! Ouch.. Roberto - what on earth were you expecting - it was a 60 year old plate described with condition issues on the description. Sorry folks - I am upset by the response here. I actuually looked everyday to see this arrived safe and sound in the States and this is the first I see about it arriving. Customer thought it was a rubbish item! It breaks my heart this kind of thing. Sorry - but I have to respond this was not a fair reveiw.

Turi-Design Corsica Plate

I really like the clear design. I will cherish it forever. Thank you very much.

Charming little piece

Always buy my Staffordshire from Valerie who has a wealth of knowledge and is also a lovely person to deal with

Vintage Cutlery Set

Lovely vintage cutlery set, great communication from seller and fast delivery.

Welsh Blanket

I was absolutely delighted with my purchase, the whole buying experience exceeded expectations. The vintage Welsh Wool Blanket looks amazing in its new home, perfect in every way. Thank you!

No hallmark

The plate did not have a hallmark, and I was disappointed. I thought I had purchased an original piece

I am sorry to read that my customer was disappointed with her purchase and I have offered her a full refund - but she has decided it is a pretty plate and wishes to keep it. I do offer all customers a no quibble refund if they are disappointed with any item I sell. I did list 13 images of the plate including the back of the plate. My customer did not check all the images. There was no printed mark or backstamp (not a hallmark) for the maker on the back and this was photographed. I have owned these plates in my personal collection for 30 years and they are indeed original vintage Aquarius plates. I have sold many of these plates over the years and first time I had anyone disappointed with one. I thougt I would respond to this review as it was sold as depicted and described by me. If folk dont look at all the images I post then this is what can often happen.
All the same I never like to read anyone is unahppy with an item they have bought from us - we are not in the business to make anyone unhappy. We pride ourselves in our good customer services.

A Gem

A striking red and silvered black glass vase of classic design and in good condition for its age. It is a great addition to my collection and stands out very well. As always a superb service and my vase was very well packed.
Chris Douglass

Beautiful item and lovely service

I am absolutely delighted with my brooch. It’s beautiful and just as described on the website, which gave really comprehensive information.

Dealing with Valerie and her husband was a pleasure and they couldn’t have been more accommodating.

I really enjoyed browsing the website before I made my purchases and will be visiting again!

I highly recommend!

Absolutely brilliant.

Wonderful service from start to finish. Really friendly and happy to answer any questions, provided regular updates on the postage and the piece arrived exactly as expected and packed with such care and attention. Would not hesitate to order from them again and I recommend them unreservedly. Brilliant.

PLEASED WITH PRODUCT

very pleased with this item .very good service from this seller.

Top notch service with excellent dispatch of items as described. Next day delivery. Thank you for easiest Christmas present ever !

Just perfect..

I am thrilled with my order of the pair of Caithness Canisbay wine glasses. They are beautiful, fantastic quality and look brand new. Delivery was fast and the whole shopping experience was so easy. Thank you!